Batoul Shhady - UX UI Designer at White Stork
Batoul Shhady - UX UI Designer at White Stork 2023-12-07

Breaking Rules for a Better User Experience

Breaking Rules for a Better User Experience

In the dynamic world of UX/UI design, following established principles is crucial to creating intuitive and user-friendly interfaces. However, there are cases where breaking the rules can lead to creative designs, thereby improving the overall user experience. This article explores the importance of sometimes breaking the rules of UX/UI design, how creativity can improve service quality, and when designers should take this approach .

First, Creative Disruption. Personalized User Experience. By deviating from traditional design norms, UX/UI designers can create interfaces tailored to the unique needs and interests of their target audience. This personalization fosters a deeper connection between the user and the product or service.

Second, Encouraging Innovation. Breaking design rules encourages creative thinking and innovation. It opens the door to unique solutions that can differentiate a product in a crowded market, offering users new and engaging experiences. 

Third, Emotional engagement. Creative UX/UI designs can evoke emotions, leaving a lasting impression on users. Breaking the rules allows designers to experiment with color schemes, typography, and interactive elements, fostering a more emotional connection between the user and the interface.

How comes the power of creative user interfaces meant to improve service 

  • Brand differentiation: Creatively designed user interfaces are a powerful tool for differentiation specifically for the brand. Unique visual elements help establish a distinct identity, making the product or service memorable in user’s minds. 

    As a good example, The Fabulous Cartier Journey website’s landing page is a game users can play before starting navigation on the website. Such an idea will fabulously stick in the mind 

    Screen Shot 2023-12-06 at 11.03.46 AM [1].png Screen Shot 2023-12-06 at 11.04.03 AM [1].png

  • Improve usability: Creative user interface designs can streamline the user journey, making it more intuitive and enjoyable. Thoughtful disruptions to traditional layouts can improve usability and contribute to an overall positive experience. 

    Disruptions to traditional layouts can improve usability and contribute to an overall positive experience.

Screen Shot 2023-12-06 at 10.59.31 AM [1].png

  • Improve accessibility: Breaking conventional design rules can lead to accessibility breakthroughs. Innovative solutions often arise when designers challenge existing norms, making interfaces more inclusive and user-friendly for diverse audiences.




Breaking conventional design rules is not an easy step to take. What should Designers be aware of?

  • Bravely break the rules: Before breaking the rules, UX/UI designers must fully understand user needs and expectations. Breaking the rules should be a deliberate effort to improve the user experience, not just for the sake of novelty. 
  •  Strategic Risk Taking: Designers must take calculated risks, ensuring their creative deviations align with brand messaging and user expectations. Strategic rule-breaking can lead to positive disruption without alienating users. 
  • Balance Consistency: While breaking the rules can be beneficial, maintaining a level of consistency is important. Elements such as navigation and basic functionality should remain familiar to users, providing a sense of trust during creative experimentation. 

    Screen Shot 2023-12-06 at 11.17.35 AM [1].png 

    When to proceed with caution?

  • Established patterns: If there are well-established UX/UI patterns that users expect, designers should exercise caution before going deflecting. Sudden changes from familiar patterns can confuse users and detract from the overall experience. - Basic functionality: Violations of rules that affect the basic functionality of the interface should be avoided. Basic aspects such as clear navigation and easy accessibility should not be sacrificed for the sake of creativity. - User feedback: Continuous user feedback is essential. If a rule-breaking design receives negative feedback or affects usability, designers should be ready to iterate and refine their approach.


In UX/UI design, breaking the rules can be a catalyst for innovation and increased user satisfaction. By carefully navigating between creativity and convention, designers can create interfaces that not only meet user expectations but exceed them, leaving a lasting impact on the user's journey.


More to read